Your privacy is not merely a legal obligation for cuci200 — it is our genuine commitment to every member. In today's digital world, personal information is a highly valuable asset, and we understand how important the trust you place in us is when sharing that data.
This Privacy Policy outlines our data collection practices, how your information is used, your rights as a user, and the security measures we take to keep your data protected at all times.
256-bit SSL Encryption
All data transmitted between your device and cuci200 servers is protected by bank-grade SSL encryption.
No Data Sale
Cuci200 does not sell, rent or trade your personal information to any third party.
Data Self-Control
You may request access, correction or deletion of your personal data at any time through our support team.
Secure Servers
Your data is stored on secure server infrastructure with strict access controls and continuous monitoring.
Legal Compliance
Cuci200's privacy practices comply with the Personal Data Protection Act 2010 (PDPA) and applicable regulations in Malaysia.
Unsubscribe Options
You may opt out of marketing communications at any time with no additional conditions.
1 Introduction
Cuci200 ("we", "our platform") operates the cuci200.net website and all related services. As the data controller, we are fully responsible for protecting the personal information you provide to us.
This Privacy Policy describes the types of personal information we collect, the purpose of collection, how we process it, who may have access to it, and your rights regarding your personal data. We encourage you to read this document carefully and contact us if you have any questions.
Important Note: By registering an account or using the cuci200 platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
2 Information We Collect
Cuci200 collects various types of information depending on how you interact with our platform. Generally, the information collected falls into three categories:
A. Information You Provide Directly
- Full name, date of birth and identification card number (for KYC verification purposes).
- Email address, phone number and residential address.
- Bank account or digital wallet details for deposit and withdrawal purposes.
- Username, password and account setting preferences.
- Identity verification documents uploaded during the KYC process.
B. Information Collected Automatically
- IP address, device type, operating system and browser version.
- Activity log data including pages visited, access times and actions taken on the platform.
- Cookie data and similar tracking technologies (detailed in Section 6).
- Location information based on your IP address.
C. Information from Third Parties
- Verification data from KYC service providers we engage.
- Payment verification information from trusted payment processors.
- Fraud prevention information from third-party security services.
| Data Type | Primary Purpose | Mandatory / Optional |
|---|---|---|
| Name & ID | Identity Verification (KYC) | Mandatory |
| Email & Phone | Communication & Account Security | Mandatory |
| Bank Details | Deposits & Withdrawals | Mandatory |
| IP Address & Device | Security & Fraud Prevention | Automatic |
| Game History | Customer Support & Compliance | Automatic |
| Marketing Cookies | Related Promotions | Options |
3 How We Use Your Data
Cuci200 uses your personal information for legitimate and transparent purposes. We do not process your data for purposes beyond the scope stated below without first obtaining your consent.
- Account management: To register, verify and manage your account at cuci200.
- Transaction processing: To process deposits, withdrawals and any related financial transactions.
- KYC Verification: To fulfill legal compliance obligations related to user identification.
- Platform Security: To detect and prevent fraud, hacking and suspicious activities.
- Customer support: To respond to inquiries, resolve complaints and provide the assistance you need.
- Service Communications: To send important notices related to your account, transactions or policy changes.
- Marketing (with consent): To inform you of relevant promotions, bonuses and the latest offers.
- Platform improvements: To analyze usage patterns in order to improve the overall user experience.
You may opt out of marketing communications at any time by contacting our support team or through the settings options in your account.
4 Sharing Information With Third Parties
Cuci200 does not sell, rent or disclose your personal information to third parties for their own commercial purposes. However, there are certain situations where we need to share your data with the following parties:
- Service providers: Companies that assist us in providing services such as payment processing, KYC verification, IT infrastructure and customer support. All such providers are bound by strict confidentiality agreements.
- Regulatory authorities: When required by law, court order or directive from a competent authority in Malaysia.
- Fraud prevention services: To ensure transaction security and verify user identity.
- Game software providers: Minimum data required to process gaming sessions and resolve technical disputes.
cuci200 has never and will never share your sensitive financial information — such as your full bank account number or card details — with any party not directly involved in processing your transaction.
5 Data Storage & Security
The security of your personal information is something we take seriously. cuci200 implements multiple layers of technical and organisational security measures to protect your data from unauthorised access, loss, misuse or disclosure.
- All data is encrypted in transit using 256-bit TLS/SSL protocols.
- Passwords are stored in hashed form using strong security algorithms and cannot be read by our staff.
- Data servers are protected by multi-layered firewalls and intrusion detection systems.
- Access to users' personal data is restricted solely to staff who require it to carry out their duties.
- Internal and external security audits are conducted periodically to identify and address any vulnerabilities.
Cuci200 retains your personal data for as long as your account is active or as long as necessary to provide our services. Following account closure, your data is kept for the period required to meet legal and regulatory obligations, after which it will be securely deleted or anonymized.
6 Cookies & Tracking Technologies
Cuci200 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Essential Cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collects information on how users interact with the platform to help us improve our services.
- Functional Cookies: Allows the platform to remember your preferences such as language and display settings.
- Marketing Cookies: Used to display relevant promotions. These cookies require your consent and can be disabled.
You can manage cookie settings through your internet browser. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
7 Your Rights as a User
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and cuci200's internal policies, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data subject to legal obligations.
Right to Object
Object to data processing for direct marketing purposes.
Right to Restriction
Request restriction of data processing under certain circumstances.
Right to Portability
Receive your data in a machine-readable format if required.
To exercise any of the above rights, contact the cuci200 support team via email at [email protected]. We will process your request within 30 working days.
8 Children's Data
The cuci200 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we find that a person under the age of 18 has provided us with personal information, we will take immediate steps to delete that information and deactivate the account in question.
If you are a parent or guardian who believes your child has registered an account at cuci200, please contact us immediately at [email protected] so that we may take the appropriate action.
9 Third-Party Links
The cuci200 platform may contain links or references to third-party websites or services, particularly game providers and payment processors. This Privacy Policy applies only to the cuci200 platform and does not cover the privacy practices of those third parties.
Cuci200 is not responsible for the content, privacy policies or practices of third-party websites. We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information.
10 Privacy Policy Amendments
Cuci200 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or service improvements. Any material amendments will be communicated to you via an in-platform notice or email.
The "Updated" date displayed at the top of this page always reflects the latest version of this policy. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.
We recommend checking this page regularly — at least once every three months — to stay informed about how we protect your data.
11 Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the cuci200 Privacy team:
- Email: [email protected]
- Response time: Within 2–3 working days for general enquiries; 30 days for formal user rights requests.
We take every privacy enquiry seriously and are committed to providing clear, helpful responses. Your wellbeing and trust are the foundation of everything we do at cuci200.